Privacy Policy

01

Who we are

Personal Consultancy Solutions Limited is responsible for the personal information described in this policy.

Trading as

Big 5 Assessments

Product

Talent Triage

Company number

06230013

Privacy enquiries

info@talent-triage.com

02

What information we collect

Depending on how you use the website, we may collect information such as:

• your name;
• work email address;
• company or organisation;
• information about your recruitment requirements, such as approximate applicant volumes;
• the nature of your enquiry;
• information you choose to include in a message to us;
• whether you have asked to receive a resource, email course or other communication;
• technical information about how you use our website, where you have allowed relevant cookies or tracking technologies.

Please avoid including sensitive or special-category personal information in free-text enquiry fields unless it is genuinely necessary.

03

How we use your information

We may use personal information to:

• respond to enquiries, so that we can understand what you are asking about and respond appropriately;
• provide requested resources, for example a guide, downloadable resource or email course;
• discuss Talent Triage with you, including demonstrations, Paid Pilots, integrations, partnerships or other services where you have expressed an interest;
• manage business relationships, including recording relevant enquiry and correspondence information within our customer relationship management systems;
• send marketing communications where you have chosen to receive them;
• understand and improve our website, where you have given the appropriate cookie consent;
• protect the website and our business, including maintaining website security, preventing misuse and investigating technical or security issues.

04

Our legal bases

Depending on the activity, we rely on different lawful bases under UK data-protection law. For enquiries and business conversations, we will generally process information because it is necessary to respond to your request or because we have a legitimate interest in managing genuine business enquiries and relationships.

Where you specifically opt in to marketing communications, we rely on your consent. You can withdraw that consent at any time. Where non-essential analytics or advertising technologies are used, these will only be activated after the appropriate cookie consent has been provided. We may also process information where necessary to comply with a legal obligation.

05

Marketing

Submitting an enquiry does not mean you have to agree to ongoing marketing. Where we offer marketing updates alongside a form, we aim to make that choice separate and clear. If you subscribe, you can change your mind at any time by using an unsubscribe option in an email or contacting info@talent-triage.com.

06

Cookies, analytics and advertising

We use cookies and similar technologies for the operation of the website and, with your permission, to understand how the website is used and how our marketing performs. These may include technologies provided by services such as Google Analytics, LinkedIn and Meta. Non-essential analytics and advertising technologies should not be activated until you have made a choice through our cookie controls. You can find more information in our Cookie Policy.

07

Who we share information with

We do not sell your personal information. Where necessary, information may be processed by service providers that help us operate our business, including providers of:

• website hosting and email;
• customer relationship management systems;
• email marketing and communications;
• website analytics;
• advertising and campaign measurement;
• website security and spam prevention;
• professional and technical services.

For example, an enquiry may initially be delivered to us by email and subsequently recorded in a CRM system if it develops into a business conversation. We only use these services where there is a genuine operational reason to do so.

08

International processing

Some technology providers may process information outside the United Kingdom. Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is covered by recognised safeguards under UK data-protection law. The exact arrangements depend on the provider and the location in which the information is processed.

09

How long we keep information

We keep personal information only for as long as there is a reasonable need for it. The period will depend on why the information was collected. For example:

• enquiry information may be retained while the enquiry or resulting business relationship remains relevant;
• marketing information may be retained while you remain subscribed;
• where somebody unsubscribes, we may retain limited information necessary to ensure that their preference continues to be respected;
• technical and cookie information is retained according to the purpose and duration of the relevant technology.

We periodically review information and remove or anonymise data that we no longer need.

10

Keeping information secure

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure or loss. No website or internet transmission can be guaranteed to be completely secure, but we aim to collect only the information we genuinely need and protect it appropriately.

11

Your rights

Depending on the circumstances, UK data-protection law may give you rights including the right to:

• access personal information we hold about you;
• ask us to correct inaccurate information;
• ask us to delete information;
• restrict certain processing;
• object to certain uses of your information;
• receive certain information in a portable format;
• withdraw consent where processing is based on consent.

To exercise a right, contact info@talent-triage.com. You also have the right to raise a concern with the Information Commissioner’s Office (ICO).

12

Changes to this policy

We may update this policy as Talent Triage, the website or the services we use change. The latest version will always be published on this page with its most recent revision date.

13

Contact us

Questions about this policy or how we use personal information can be sent to: