Your team is overwhelmed
High applicant volume leaves too little time for a careful look at everyone.
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← Back to Talent Triage5-day email course
Five days to define What Good Looks Like.
A short, practical email course for TA leaders who want a clearer way to decide what matters before they assess anyone.
- One practical idea each day.
- Built around real recruitment decisions.
- No need to become an assessment expert.
- Day 1Stop looking for perfect
- Day 2Decide what matters
- Day 3Evidence vs assumption
- Day 4Make it measurable
- Day 5Use it & keep learning
Short lessons. Clear ideas. Built for busy TA teams.
Five short lessons. One clearer hiring conversation. No extra process to install before you have decided what good looks like.
Five days
Five days. One clearer hiring conversation.
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Day 1
Stop looking for the perfect candidate
Challenge the idea that one ideal person exists.
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Day 2
Decide what actually matters
Focus on the behaviours, abilities and values that show up in the work.
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Day 3
Separate evidence from assumption
Distinguish what you have seen from what you hope will be true.
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Day 4
Turn it into something measurable
Translate characteristics into signals recruiters can actually notice.
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Day 5
Use it — and keep learning
Apply, observe, review and improve rather than treating the profile as fixed.
Who it’s for
For TA leaders who want clarity.
Different problems need different evidence
The course helps you decide what is worth noticing before anyone is assessed.
The thinking in practice
What Good Looks Like gets stronger when you use real outcomes.
24,000+
Applicants a year
A high-volume recruitment context where shortlisting time matters.
160+
Existing employees
Evidence gathered before the benchmark was used more widely.
25% reduction
Employee turnover
Seen in one deployment where assessment formed part of a wider hiring process.
Better shortlisting outcomes often start with clearer evidence.
We’ve spent years turning assessment into something recruiters can use.
Our work has involved hiring and assessment challenges across retail, care, public service, contact centres, professional services and recruitment. The aim is always the same: make the evidence useful to the people making decisions.
- Retail
- Care
- Public service
- Contact centres
- Professional services
- Recruitment
Before you start
Know what you’re signing up for.
Is the course free?
Yes. The five lessons are what you are signing up to receive.
How often will you email?
One practical idea each day, for five days.
Will this add me to other marketing?
Only if you tick the optional checkbox. Course emails are the requested service. Ongoing marketing is optional.
Who is it for?
TA leaders who want a clearer way to decide what matters before they assess anyone.
Start the course
Five days. One clearer way to define good.
Send me Day 1. We’ll send the five lessons by email.
- One practical idea each day
- Built around real recruitment decisions
- No need to become an assessment expert